Wanna a free advice? Call the service center and ask them. Now, I am in a process of resolving a crappy situation with my wife's 485. Two different IOs at the local office swear, that her namecheck has been cleared. At the same time, TSC IOs say, that the FBI namecheck is pending and that's why her case was separated. They don't care what I've been told by local office IOs and refuse to resolve the issue.

Crap.
So, per TSC IOs her case is sitting in the "filing room" and there is no chance it'll be moved to the Adjudicatior's Office, because their "report" shows, that FBI namecheck is pending.
I've faxed two complaints, but don't think they care.
(my laptop has died, so using a spare one. sorry for English).